Privacy Policy

Last updated: July 21, 2026

Introduction

At Sinofetch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics and sourcing platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company name and business details
  • Account credentials and authentication information
  • Payment and billing information
  • Shipping and delivery addresses

Usage Information

We automatically collect certain information when you use our platform, including:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Transaction history and activity logs

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Communicate with you about your orders, requests, and account
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform and conducting our business
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access and update your personal information through your account settings
  • Request deletion of your personal information (subject to legal and contractual obligations)
  • Opt-out of certain communications and marketing materials
  • Request a copy of your personal data
  • Object to processing of your personal information in certain circumstances

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our platform. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sinofetch

Email: assistance.sinofetch@gmail.com

Phone: +94 77 629 7927